Shipping Information

Orders are processed and mailed via your selected shipping method within two full business days of receipt of your order. If you need faster order processing, please call the Center at 202-965-4400 during normal business hours, and we will try to accommodate your request.

Shipping Methods and Rates. Shipping and handling fees are calculated at time of purchase. See below for information on shipping options*.

*Note: Shipping options detailed on this page are adapted from the USPS and FedEx websites and are for informational purposes only. Visitors to the online store should not rely upon content on this page as a substitute for official shipping information outlined on the USPS and FedEx websites.

USPS First-Class Mail Large Envelope® is the most cost-effective and quickest shipment option for domestic customers purchasing a single copy of One Family’s Story.

  • Must be rectangular.
  • Minimum size is either more than 11 1/2″ long x 6 1/8″ high OR 1/4″ thick.
  • Maximum size is 15″ long x 12″ high x 3/4″ thick.
  • Maximum weight of 13 oz.
  • Large envelopes that exceed these dimensions will be charged package rates.

USPS Priority Mail® Flat Rate Envelope offers domestic service in 1, 2, or 3 business days1.

USPS Media Mail® is a cost-effective way to send heavy shipments (up to 70 lbs) in 2 to 8 business days2.

USPS First-Class Mail Parcel (Standard Post)® is an economical ground service for less-than-urgent deliveries and oversized packages. Also, Standard Post service accommodates larger packages (up to 130″). Available depending on the zone3 and at retail only.

  • Expected delivery in 2 to 8 business days2
  • Allows packages that are too big for Priority Mail Express™ and Priority Mail® delivery
  • Includes USPS Tracking™

USPS First-Class Package International Service® is an affordable international service for small packages. Send anything up to 4 lbs (cannot exceed $400 in value) to more than 180 countries. Delivery time varies by destination.

FedEx Express Saver® offers delivery to businesses by 4:30 p.m. and to residences by 7 p.m. in 3 business days.

FedEx Standard Overnight® features next-business-day delivery by 3 p.m. to most U.S. addresses; by 4:30 p.m. to rural areas. Delivery to and from many areas of Alaska and Hawaii in 1 or 2 business days.

All orders are processed and mailed via your selected shipping method within two full business days of receipt of your order.

1 In most cases, the expected delivery date printed on your receipt or provided at checkout will reflect a delivery time of 1, 2, or 3 business days and is based on origin, destination, and drop-off time. The expected delivery date does not come with a money-back guarantee.
2 The timeliness of service to or from destinations outside the contiguous U.S. may be affected by the limited availability of transportation.
3 Available for Zones 5-9, up to 70 lbs. Prices in Zones 1-4, up to 70 lbs, are only for the mailing of hazardous materials, live animals, or other items required to be shipped by ground/surface transportation.
For more information, please contact The Bowen Center at 202-965-4400 or